Package Zen LLC Privacy Policy

Effective: March 1, 2014

Thank you for using Package Zen! In this document we describe how we collect, use, and handle your information when you use our websites, software, and services (“Services”).

What and Why

We collect and use the following information to provide, improve, and protect our Services:

Account. We collect and associate with your account, information like your name, email address, phone number, payment information and physical address. When you use our Services, we store, process, and transmit your images, including things like and information related to them (for example, location tags in photos). If you give us access to your company’s contacts, we’ll store those contacts on our servers exclusively for our use and only for the purposes related to delivery notification.

Usage. We collect information from and about the devices you use to access the Services. This includes things like IP addresses, the type of browser and device you use, the web page you visited before coming to our sites, and identifiers associated with your devices. Your devices (depending on their settings) may also transmit location information to the Services.

With Whom We may share information as discussed below:

Law and Order. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Package Zen or our users; or (d) protect Package Zen’s property rights.

Being good stewards of your data is important to us:


Security. We are dedicated to keeping your information secure and testing for vulnerabilities.

Retention. We’ll retain information you store on our Services for as long as we need it to provide you the Services. If you delete your account, we’ll also delete this information. Please note: (1) there might be some latency in deleting all the information from our servers and back-up storage; and (2) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.


In the United States. To provide you with the Services, we may store, process and transmit information in the United States.


If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that event. We will notify you (for example, via message to the email address associated with you account) of any such event or transaction.

We may revise this Privacy Policy from time to time, and will post the most current version on our website. If a revision meaningfully reduces your rights, we will notify you.


Have questions or concerns about Package Zen, our Services and privacy? Contact us at